The present website is published and managed by J’assure ma cause from its head office in Saint-Ferdinand, Quebec, Canada. By accessing this site, the user agrees that all matters related to access or use of this website are governed by the laws of the province of Quebec and applicable federal laws.
J’assure ma cause makes no representation regarding the suitability of the site’s content for any territory other than Quebec.
By accessing this website, the user agrees to the terms and conditions outlined below.
Except for artwork used under license or hyperlinks displayed on this website, the content of this site is the property of J’assure ma cause and is protected by applicable laws. Partial or total reproduction of excerpts is prohibited unless expressly authorized by J’assure ma cause or unless such reproduction is done in accordance with an exception provided for in the Canadian Copyright Act and with proper attribution.
J’assure ma cause has designed its website primarily for informational purposes and to provide certain services to its members. Although J’assure ma cause has compiled the information on its website carefully upon its initial presentation, some may be erroneous or inaccurate. The information on the website may also become outdated. In either of these eventualities, J’assure ma cause will not be held responsible for any direct or indirect harm or damage that may result.
Furthermore, J’assure ma cause’s website complies with specific computer, technical, graphic and typographic standards. Under no circumstance shall J’assure ma cause be held responsible for any direct or indirect harm or damage resulting from the breakdown of the user’s personal computer, server, device or program, the loss of data, or any other technical breakdown or problem encountered by the user while browsing the current website.
J’assure ma cause’s website may contain hyperlinks that direct the user to external websites owned by third parties and hosted on servers unknown to J’assure ma cause. The user acknowledges that by clicking on such hyperlinks, they will automatically exit the J’assure ma cause website.
The activation of hyperlinks to external sites cannot be interpreted as constituting an affiliation or association linking J’assure ma cause to the right holder of these external websites.
Since J’assure ma cause cannot control the content of these external websites, they cannot be held liable for any harm or damage that may result, among other things, from the inaccuracy or non‑compliance of the content of these websites.
DEEP LINKING AND FRAMING
All users of the J’assure ma cause website agree not to use computer techniques or processes for the purpose of or allowing the reproduction, download, transmission, retransmission, distribution, division, sale, publication, modification, or other use, in whole or in part, of the J’assure ma cause website in violation of the Copyright Act or applicable international copyright conventions or any other law, including the use of techniques such as deep linking or framing.
Only deep links leading to the home page of this website are allowed. Furthermore, the present website being a whole, no part of it can be extracted through framing or any other means for use outside the J’assure ma cause website.
Certain texts appearing on this website are intended to explain various processes put in place to ensure its mission of protecting the public and to answer the main questions submitted in this regard. It is not intended to replace or interpret official laws and regulations applicable to the case in question.
To provide you with access to financial products and services, we collect certain of your personal information and ensure its protection. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), a federal law protecting personal information, and any applicable provincial legislation. We/I also base this policy on the recommendations and code of ethics of the Chambre de la sécurité financière (CSF), our industry’s self‑regulatory organization.
We are responsible for the personal information we receive from our clients. We will protect this information regardless of how it is transmitted.
We will solely collect information with your consent. We will use your personal information, such as your name, address, date of birth, medical records, and lifestyle habits, to find financial products, concepts and services that meet your identified needs. By signing the consent form, you consent, on your behalf and that of your liquidators, administrators, or assignees, to:
- Provide accurate information throughout our business relationship and as your situation evolves.
- Authorize us to use, share and disclose such information as necessary to our suppliers, associates and general managing agents that may retain certain information in their files for future use and recommendation by us, and any assignee.
- Authorize us to retain your personal information, including the medical information that appears on your application, in our paper and electronic files for as long as you wish to do business with us or as long as there is a business or regulatory need for us to retain the information.
- Assign your file, including your personal information, to another agent or AGA to continue to serve your needs in the event of disability, death, retirement or any major event affecting our firm. However, you have the right to choose your agent at that time should you not agree with the one assigned.
Reasons to collect/use/retain
We collect all personal information (including medical and financial information and information about the company and related information) with your consent. We use and retain this information solely to provide advice, manage products or services you purchase through us, and advise you about new products and services that may interest you.
Limits of collection
We collect and retain only the information that helps us advise you, including personal, financial and medical information, and meet our regulatory obligations. We only use fair and lawful means to collect this information.
Limits of use/disclosure/retention
We will use and disclose your personal information to fulfill our functions, provide you with advice, and, if necessary, comply with the law. The personal information contained in your client file will be disclosed only to:
- Our employees and persons authorized by us, such as professionals, to assist you in areas outside our field of expertise.
- The companies whose products and services we offer and their employees and agents for their activities in providing or seeking to provide financial products and services to you or for any other related activities (and in connection with any other purpose you have authorized).
- Selected third‑party service suppliers authorized by us; if they are located outside of Canada, your personal information can be subjected to the applicable laws, including access to information laws of public authorities, of other countries.
- Persons or entities to whom you have granted access or who are authorized to access it by law.
We are required to retain most of the information we collect for regulatory reasons, including the requirement to demonstrate that the recommendations we make are appropriate and meet your identified needs.
Per applicable laws and your written authorization, you have the right to review the personal information in your file. At your request, copies (and not originals) of other personal documents, such as insurance policies, wills or powers of attorney, may be retained in your file.
Accuracy of information
To make appropriate recommendations, we/I must receive accurate information. It is our responsibility to keep your personal information as accurate and up‑to‑date as possible. As circumstances permit, we will attempt to update your personal information to determine whether the recommendations we have made are still appropriate as your situation evolves. However, we also rely on you to provide regular updates for the same reason. You can review the personal information we keep about you upon request.
Efforts to protect your personal information
All staff members, associate advisors, general managing agents and suppliers who have access to client files must protect this information, keep it confidential and use it solely for its intended purpose. We have also implemented physical and computer safeguards and other processes to protect customer information from unauthorized access.
Per the principles and recommendations of PIPEDA, our employees are required to sign a confidentiality agreement at the start of their employment. We ensure they remain aware of the importance of protecting personal information and cybersecurity through regular training and content.
How long we retain your personal information
Your personal information will be kept only for 1) the time required to fulfill the purposes for which it was collected, 2) the time required by the laws applicable to the products and services you have subscribed to with us, and 3) the time required to protect our rights in the event of recourse.
For more information on the exact length of time we will retain your personal information, please contact the Privacy Officer identified later in this Policy.
Your choices regarding personal information
You can withdraw your consent at any time (subject to contractual or legal restrictions to provide us with reasonable notice) by contacting us. Should you withdraw your consent, we may be unable to provide you with the products and services you requested and may have to terminate our business relationship.
Your right to file a complaint
Should you have any concerns regarding the collection, use or disclosure of your personal information, you have the right to file a complaint with us or with the federal or provincial organization responsible for privacy protection in your place of residence: